faq

1. First, register as a member
2. Add your favorite products to the cart.
3. Click on the cart and checkout.
4. Fill in the address and personal information as required.
5. Choose to pay by credit card or PayPal

Yes, an order can be cancelled before it’s shipped.

You can submit a support ticket in the support page. We will answer the question within 24 hours. Or you can contact us by emailing info@vadania.com

We offer different coupons in different channels. You can visit promotion page and follow the instruction to get coupons. Click the ‘Apply Coupon Code’ in the check-out page and enter the coupon code.

Please contact us by emailing info@vadania.com before placing an order.

You can write a review by clicking the ‘Write a review’ button in the product detail page. We encourage buyers to write a review and share their experience of using the products.

You can submit a return request to get an exchange or refund.

Please contact us by emailing info@vadania.com with product’s and package’s photos

You can get it from the support in the menu. Or you can also search for the keywords for detail text.

Please enter the code when you check out.

Click the ‘Apply Coupon Code’ in the check-out page and enter the coupon code.

We now offer US/UK/AU/CA local shipping service. It is estimated to arrive in 5-7 days in normal conditions.

Please contact us by emailing info@vadania.com with order number, we’ll check it and make a quick deal with you

Yes, we offer Standard Shipping for free. You can also pay addtional shipping cost to upgrade to Expedited or Second Day shipping.

It’s an Amazon gift card for Amazon reviewer. Please click here for detail →

Please submit a support ticket in the support page or emailing us via info@vadania.com