What’s the Lucky Draw activity?
It’s an Amazon gift card for Amazon reviewer. Please click here for detail →
Archives: FAQs
Any questions?
Please submit a support ticket in the support page or emailing us via info@vadania.com
What should I do if the tracking information is delivered but I didn’t receive it?
Please contact us by emailing info@vadania.com with order number, we’ll check it and make a quick deal with you
Can I ask for a faster shipping service?
Yes, we offer Standard Shipping for free. You can also pay addtional shipping cost to upgrade to Expedited or Second Day shipping.
How long should I wait for the shipment?
We now offer US/UK/AU/CA local shipping service. It is estimated to arrive in 5-7 days in normal conditions.
How can I write a review for a product?
You can write a review by clicking the ‘Write a review’ button in the product detail page. We encourage buyers to write a review and share their experience of using the products.
What if the product is damaged when arrival?
Please contact us by emailing info@vadania.com with product’s and package’s photos
How can I get the product installation instruction?
You can get it from the support in the menu. Or you can also search for the keywords for detail text.
How can I use the discount code?
Please enter the code when you check out. Click the ‘Apply Coupon Code’ in the check-out page and enter the coupon code.
What if I bought a wrong size of an item?
You can submit a return request to get an exchange or refund.